In order for us to book it your product for repair we will need the following;

1. Invoice showing that the product has been purchased by B | SHOCKED Electrical.
2. Certificate of Compliance (COC) for Completed Installations: Please furnish us with the Certificate of Compliance to verify that your installation meets the necessary safety standards.
3. Pictures of Installations with Surge Protection Devices: Clear images of your installations, highlighting the presence of surge protection devices, will aid us in diagnosing any issues effectively.
4. Line Diagrams for the Installation: Providing us with detailed line diagrams of the installation setup will greatly assist our technicians in understanding the system configuration. This will take an estimation of 15 days.
5. Certified Installer Information: Please share the relevant details of the certified installer who performed the installation to ensure that the work was carried out by a qualified professional.

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